Standard Policy for cancellation of individual room bookings.
To be considered for a full refund, your request to cancel your room reservation must be received in writing no less than 48 hours prior to day of check in.
Corporate or Block Bookings.
For Corporate or block bookings of 3 rooms or more over 3 consecutive nights or longer, the 48-hour notice period applies to Business hours: Monday – Friday 07.30 – 16.30 AWST excluding WA Public Holiday dates. Cancellation outside of this timeframe will incur a 2-night charge per room held.